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When To Call Maintenance In Your West Lafayette Apartment

Whether you rent a studio, one-bedroom, or multi-bedroom apartment, it's only a matter of time before you need a repair done. But, do you know when to call maintenance in your West Lafayette apartment?

Without question, significant problems, like roof leaks and heating, need to be reported, but what about those minor annoyances? Do you also report lighting outages or carpet damage? Is it smart to try and fix items yourself? 

Request Service For Your West Lafayette Apartment When Faced With These Problems

Minor bathroom sink repair.

If you find a significant issue – particularly something structural -- it's typically included in your tenant agreement. The following are common issues you may find:

  • Water damage and leaks: If you see a leak from the roof or you have a malfunctioning toilet or fridge that may cause water damage in your apartment, notify maintenance immediately.

  • Heating and cooling problems: In the event your air conditioner crashes, or your furnace fails, it’s time to make the call. Even when it’s nice out, your AC and furnace should still work correctly.

  • Toilets, Sinks, and Showers: When the toilet is clogged, attempt to clear it with your plunger. If that doesn't work, call for help. You should also request service for sink or shower drips.

  • Insects and unwanted guests: It’s common for pests to enter your apartment by hitching a ride on your shoes or your pet. But if you notice any persistent pests -- like ants, mice, or wasps – it’s likely time for your property manager to contact an exterminator.

  • Appliance breakdowns: If your freezer won't cool or your stove no longer heats, you need to make the call. All appliances that came with your apartment are usually covered, but items you own – a toaster, microwave, washer/dryer – is your responsibility.

  • Door and window damage: Your entry and sliding patio doors must lock and close appropriately. If damage or swelling prevents them from closing easily, they need to be replaced for safety reasons. Windows should have the same expectations.

  • Drywall or flooring issues: If you spot a hole in the wall or a chipped tile, call maintenance for a repair. Worn or fraying carpet may need to be replaced, particularly if a tack is exposed.


What Can You Repair?

Furnace filter being changed.

Not every issue warrants a call for help. While some property managers provide assistance with lightbulbs, smoke detector batteries, and filters, it’s not always convenient to have to schedule a maintenance for low-stress tasks. These are some everyday undertakings that could take a DIY approach:
  • Light bulbs: When light bulbs fail, they can be exchanged when you have time. But keep in mind, if your light appears to burn through light bulbs, you may want the service team to check if you have an electrical issue. Make sure to ask if maintenance will provide light bulbs if they need to be replaced as specific types are at times required.

  • Clogged pipes and toilets: If the toilet stops flushing properly, use a plunger first. You might also require some drain cleaning product to remove the hair from the pipe. If you need a drain snake, touch base with maintenance to prevent damaging the pipes.

  • HVAC filters: Unless specified in your renter’s agreement, you're responsible for replacing the filter in your HVAC system. A dirty filter will reduce the flow of air and make your rooms uncomfortable. If you no longer see light through the filter, it's time for a change. Your maintenance team may be willing to replace filters for you, so check with them first.

  • Regular Cleaning: Regrettably, cleaning your West Lafayette apartment is a job for you. And that includes your interior rooms and outdoor patio or balcony areas.


Call The Ivy Towns and Flats To Book Your Apartment Tour

A call to maintenance is a breeze when your apartment community employs friendly, knowledgeable staff. Thankfully, you can live in a fantastic place with great people at The Ivy Towns and Flats. Contact our leasing agents at 765-300-4521 to request a tour today!
The Ivy Towns and Flats
1900 Foxglove Way
West LafayetteIndiana 47906
Phone: 765-300-4521
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Office Hours
  • Monday  9:00 - 6:00
  • Tuesday  9:00 - 6:00
  • Wednesday  9:00 - 6:00
  • Thursday  9:00 - 6:00
  • Friday  9:00 - 6:00
  • Saturday  10:00 - 5:00
  • Sunday  CLOSED
Apartments Close to West Lafayette, IN
J.C. Hart is an equal housing opportunity provider.
The Ivy Towns and Flats
The Ivy Towns and Flats is a luxury apartment community located at Sagamore Pkwy W and Cumberland Ave. in West Lafayette. Owned and managed by the J.C. Hart Company, we're dedicated to helping our Residents feel at home. We offer various floor plans and amenities to fit any lifestyle, and our Residents love living near Purdue University.
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